Legal

Privacy Policy

Last Updated: March 2026

1. Introduction

Obsidian Nexus LLC ("we," "our," or "us") respects your privacy and is committed to protecting it through our compliance with this policy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.obsidian-nexus.com), use our digital marketing services, or engage with us through our CRM platforms.

2. Information We Collect

We may collect several types of information from and about users of our website and services, including:

Personal Information: Name, email address, postal address, phone number, and business details provided when you fill out forms, request consultations, or execute service agreements.

Usage Data: Information collected automatically as you navigate through the site, such as IP addresses, browser types, operating systems, and referring URLs.

3. Cookies and Tracking Technologies

We use cookies, web beacons, tracking pixels (including the Meta/Facebook Pixel), and other tracking technologies to customize our site, improve your experience, and deliver targeted advertising. By using our website, you consent to our use of these tracking technologies. You can adjust your browser settings to refuse cookies, though some parts of our site may then be inaccessible.

4. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our website and marketing services.
• Fulfill our contractual obligations to our clients.
• Send administrative information, such as updates to our terms, services, or policies.
• Deliver targeted marketing and promotional offers (subject to your opt-in preferences).

5. SMS/Text Message Communications & A2P Compliance

By opting in via our web forms or service agreements, you agree to receive promotional, informational, and service-related messages from Obsidian Nexus LLC. Message frequency varies based on project needs. Standard message and data rates may apply. You can reply STOP at any time to opt out of further text messages, or reply HELP for assistance.

6. Data Sharing & Security

We do not sell, rent, or trade your personal information. We may share your data with trusted third-party service providers (such as hosting partners or CRM platforms like GoHighLevel) solely for the purpose of operating our business and providing our services to you.

However, we maintain a strict policy regarding your mobile data: Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties under any circumstances.

7. Third-Party Links

Our website or client funnels may contain links to third-party websites. We are not responsible for the privacy practices or the content of those third-party sites. We encourage you to read the privacy policies of any website you visit.

8. Your Data Rights

Depending on your location, you may have the right to request access to, correction of, or deletion of the personal data we hold about you. To make a request, please contact us using the information below.

9. Contact Information

If you have any questions or concerns regarding this Privacy Policy, please contact us at: